Terms of Service
Last updated: May 12, 2026
By using DefendMyRep services, you agree to the following terms. These are written in plain English on purpose.
Service description
DefendMyRep is a reputation management service. We monitor your reviews, draft AI-assisted replies for your approval, optimize your Google Business Profile, and track your AI-citation footprint across ChatGPT, Perplexity, and Gemini.
Billing
$797/month, billed monthly. $497 one-time setup. Cancel anytime with 14 days notice — no annual contract.
What we don't do
- We do not fake reviews. Ever.
- We do not violate Google's terms of service.
- We do not guarantee specific outcomes — reputation is earned, not bought.
Limitation of liability
DefendMyRep liability is capped at fees paid in the trailing 90 days. Service provided "as-is".
Governing law
Arizona, USA. Disputes resolved through good-faith negotiation first, arbitration second.
Contact
legal@defendmyrep.io — 440 N 7th Ave, Phoenix, AZ 85007